Frequently asked questions
As everything is handcrafted, from the blending of oils to printing and cutting of labels to the packing, it may take between 7 to 14 days, sometimes even longer, for your order to be fulfilled.
Since the business is run by a sole person, please purchase only if you are comfortable with the waiting time. We assure you that good things come to those who wait, and we strive to provide you with the best quality products possible.
Unfortunately, due to hygiene concerns, we do not accept returns or exchanges. We apologize for any inconvenience this may cause. Please make sure to carefully review our products before making a purchase. If there is a problem with your order, please contact us and we will do our best to resolve any issues. Thank you for your understanding.
All of our products are made with natural ingredients and essential oils. However, we highly encourage all potential customers and customers to read the disclaimers prior to purchase. It is important for you to know what you're buying as consumers and also look up the ingredients and essential oils in each product. Know their uses, benefits, and everything you need to know. Be an informed consumer.
The benefits of using essential oil products are not immediate or instantaneous. While some people may experience immediate relief, others may need to use the product regularly for a few days or even weeks before seeing results.
It is important to remember that essential oils are an alternative natural remedy and not a quick fix solution. Patience is a virtue when using essential oil products, as results may vary from person to person. Additionally, it is important to follow the instructions for use and ensure that you are using the correct product for your specific needs. If you have any questions or concerns, please don't hesitate to contact us for assistance.